Privacy Policy

1. Who We Are

Monarca Cleaning Services ("Company", "we", "our", "us") provides commercial cleaning and facility maintenance services across the Dallas–Fort Worth metropolitan area. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

2. Information We Collect

Information You Provide

• Name and contact details
• Business and facility information
• Email communications
• Service requests and quote details

Automatically Collected Information

• IP address and location (approximate)
• Browser and device information
• Website pages visited and time spent
• Referring websites and traffic sources

3. How We Use Your Information

• Provide cleaning service quotes and contracts
• Respond to inquiries and customer service
• Improve website performance and marketing
• Send service updates or promotions
• Maintain internal business records
• Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and analytics tools such as Google Analytics to understand how visitors use our site. These technologies help improve performance, marketing, and user experience.

5. Marketing Communications

We may send occasional emails or messages about services, promotions, or updates. You may unsubscribe at any time using the link in our emails.

6. How We Share Information

We do not sell personal data. We may share data with:

• Service providers and contractors
• Marketing and analytics providers
• Legal authorities when required

7. Data Security

We use administrative, technical, and physical safeguards to protect personal data. No internet transmission is 100% secure.

8. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

9. Your Privacy Rights

• Request access to your data
• Request corrections or deletion
• Opt-out of marketing

10. Children's Privacy

Our services are not directed to children under 13.

11. Third-Party Links

We are not responsible for third-party websites linked from our site.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

13. Contact Information